The plain-English bit
Our terms, no fine print games.
Memberships
Memberships run on a weekly direct debit and keep going until you cancel. Cancelling takes 28 days written notice, and you can keep training right through that notice period. No lock-in contracts, no exit fees, just a fair heads-up so we can plan the floor properly.
Holds
Life happens. You can hold your membership for up to 4 weeks in any rolling 12-week window, and your billing pauses right along with it.
Onboarding
Every new member starts with the onboarding program, no exceptions. It is the reason our members progress safely from week one: we learn how you move, set your goals, and build the confidence to get the most out of every session after it.
Sessions & bookings
Book your sessions through the member app. If something comes up and you can't make it, cancel your spot so it opens up for someone else on the timetable.
Casual visits
Casual sessions are $45, arranged with us in advance. Not a member yet? Come try a session and see what the fuss is about.
Juniors
Members under 18 need a parent or guardian to sign them up, give consent, and stay contactable for anything that comes up.
Waivers & safety
Everyone completes a waiver before their first session. Tell your coach anything health-related that matters, injuries, conditions, anything at all. It stays between you and the coaching team.
Money stuff
The prices on our pricing page are the real prices. If anything ever changes, we announce it ahead of time. Never sprung on you.
Full detail on how we handle your information lives in our privacy policy. Questions about any of this? Email info@virtusperformance.com and we'll sort it.
Last updated July 2026.